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FAQ

Helpful Information

What is sugaring?

Similar to waxing, sugaring removes body hair by quickly pulling the hair from the root. The name for this method comes from the paste used which is made of sugar, lemon and water. This mixture is much more natural and environmentally friendly than wax. It is also gentler to the skin, making it a desirable method of hair removal.

Does it hurt?

Sugaring is usually considered less painful than waxing and like any hair removal it can be somewhat uncomfortable. Sugaring does not stick to live skin cells—only to the hair and dead skin cells—which means less irritation and discomfort. By removing the dead skin cells, sugaring leaves the skin smooth (and hair free of course!).

Is there any reason why I shouldn't sugar?

You shouldn’t sugar if:
- you are on medication that increases your skin's photosensitivity
- you have been taking Accutane, Retin-A, or any other skin thinning acne medications orally
- you are using Retinol, Lactic Acid, Glycolic Acid, Fruit Acids, topical Vitamin C products
- you have a sunburn or have undergone a heavy peel in the last week
- you have skin irritation or wounds

How long does my hair have to be to get sugared?

The length of hair should be approximately 1/4″ or longer, which is about the size of a grain of rice.

What body areas can be sugared?

Sugaring is gentle enough for delicate skin and can be applied on any body part (basically, anywhere you would wax).

How hot should the sugar paste be?

It should never be hot but just room temperature. In winter or if you keep it in the fridge, the paste might be too hard to pull out from the jar, this is why we suggest to heat it up for a few seconds. In warmer places, you might not even need to warm it up.
If you want to use it without strips and you heated it up for too long and the wax is too runny, don’t worry! Just place it in the fridge for a few minutes until it is back to the right consistency! Don't burn yourself!
If you are using it with strips you need to warm it until its consistency allows you to spread it. It shouldn’t be hot just warm.

Why do I need to put powder before sugaring?

The skin needs to be dry so that sugaring can be performed properly and effectively. Applying body powder absorbs any moisture and oil and helps the process. Powder acts as a buffer helping the paste to grasp the hair better and stick less to skin. Remember, more isn't better. Just sprinkle a little body powder and if needed, reapply later on during the process. In certain areas such as the bikini or the armpits, you might need to apply powder more often because those are warmers areas and you might sweat. Always keep your preferred body powder close to you while sugaring so you can use it when needed.

Do I need strips?

Sugar Time is formulated to enable you to use the ‘’’flicking’’ method so with your fingers, reusing the same paste.
However, you can also use Sugar Time as a strip wax too. You just need to warm it enough to be able to apply a thin layer in the opposite direction of growth and then apply the strip. Do not heat it up too much! This is not a hot wax and it should just be warm. If you are beginner we suggest you to go for our Kit including reusable strips and spatulas so you can try both methods.

Kit or not Kit? How to choose?

Sugar Time can be used in 2 different ways : with our without tools.

If this is your first rodeo or you haven't mastered the no strips method yet, try our Full Sugar Time Kits.

They include:

  • a prep body powder to make sure all the moisture is removed from your skin and help the paste adheres well

  • A jar of Sugar Time

  • Spatulas to help spreading the paste

  • Strips to remove the paste which can also be very helpful to get '' unstuck'' if you can’t remove the paste with your fingers. A must have if you're a beginner or in summer!

This kit has all the tools you need to  have a successful sugaring session whichever method you will choose.

 

If you want to be on the safe side and make sure you have reusable cotton strips to help you where the flicking motion doesn’t work, go for a Sugar Time kit that includes spatulas and strips.

 

If you an expert of the '' flicking motion'' (no strips) give our Sugar Time solo jars a try! They come in 2 sizes: 250gr or 400gr.

The sugar wax got too sticky, what do I do?

This can happen for different reasons:

  • Your body temperature/ hands are too warm.

  • The room you are in is too warm or you might be sweating (don’t worry everyone gets a bit nervous while removing hair and it is natural for the body to sweat as a response)

  • You're using the wrong technique

 

Here are a few things that could help:

  • Choose a cool area to sugar.

  • Don't sugar if you have just showered or worked out

  • Use body powder to absorb moisture/oil on the skin

  • Apply a bit of powder on the sugar paste ball itself

  • Put the Sugar Wax jar in the fridge

  • Work quickly and with the tip of your fingers! the longer the paste stays on the skin the more it warms up.

  • If you get stuck, don't worry! Just use strips to remove the wax and start with a fresh piece.

Don’t worry if you don’t get the hang of it the first time, it is completely normal! It takes some practice to understand the method and the consistency/temperature of the wax.  No matter the method you use, sugaring will still be efficient and your skin will thank you.

How do I remove the sugar wax residues?

Sugar Time is water soluble so a little bit of warm water is enough to remove any sugar wax residue on the skin or other surfaces.

How do I wash my reusable strips?

Just let them soak in some water (just enough to cover them-let’s be environment friendly) for 30min/hour or until the sugar melts completely. Handwash with some soap and rinse. Do not wash them in a washing machine.

Can sugaring create bruises?

Like with waxing, the skin is being yanked when you are removing the wax if your skin is not taut. It is very important to pull your skin very taut while removing the fabric strip/sugar paste to prevent bruising and minimize discomfort. Be especially mindful of this when waxing under your arms and bikini area as these are the most common areas to bruise.
Always remove the sugar paste flicking fast and parallel, keeping it close to the skin, like quickly pulling a band aid. Don’t move it upwards.

My paste is too hard to take out of the jar,how can I do?

The sugar paste is sensitive to temperature so based on the season or where it is stored it might become hard if the room is cold. There is an easy fix to this, you just need to warm up the jar a little.

You can either place it in the microwave for a few seconds (without the lid). You will only need a few seconds as it melts quickly. Remember: the less paste is in the jar the less you will need to heat up.

If you don't have a microwave, do not worry! Simply place the jar in home hot water until it gets to the right consistency.

Tips for a successful Sugar Time

Always make sure you are aware of three factors: your body temperature, your immediate environment temperature, and your sugar temperature. You should be cool, clean and dry.
If your hands are too warm and melt the paste, use a spatula instead to reduce the heat produced by your hands.
Observe your hair’s growth direction and remember: apply the paste in the opposite direction of hair growth and remove it in the direction of growth.
Work quick with the tips of your fingers.
Try to relax! The more nervous you get the more you might sweat and make the process harder. If you do sweat don’t worry, just use a bit of body powder and try again.
Keep cotton strips and powder close to you in case you need to get unstuck.
Keep your skin very taut every time you remove the paste (applicable for both methods: with and without strips).
The paste should only be taken off parallel to the skin (not to the side, or up). 
It can take a little bit of practice to master the ‘’ flicking’’ method but it is worth it. Your skin will thank you!

Do you have any more questions? 

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